Job Description
What will the apprentice be doing?
Office Administration:
Take ownership of various administrative tasks to ensure the smooth day-to-day operations of our office. This includes managing incoming and outgoing information, answering phone calls professionally, responding to emails promptly, and processing information via our portal.
Client Communication:
Assist in maintaining effective communication with our clients. This involves scheduling appointments, managing client inquiries, and relaying messages accurately. You will ensure that client information is properly recorded and readily accessible.
Data Entry and Filing:
Play a vital role in maintaining accurate and up-to-date records by entering financial and client-related data into our systems. Additionally, you will be responsible for organising and maintaining electronic filing systems, making information processing and retrieval easy and efficient.
Document Preparation:
Support the preparation and formatting of various documents ensuring they are accurate, well-presented, and conform to our established guidelines.
Record Keeping:
Maintain meticulous records of client information, invoices, and financial transactions. Collaborate with the accountancy team to reconcile accounts, identify discrepancies, and proactively resolve any issues.
Team Support:
Actively collaborate with other team members to provide administrative assistance and support as needed. Your contribution to a positive and efficient work environment, participation in team meetings, and sharing of ideas for process improvement will be highly valued.
Professional Development:
Demonstrate a genuine commitment to your professional growth. Engage in apprenticeship training programs and take advantage of educational opportunities provided by the company. Embrace a continuous learning mindset to develop valuable administrative skills.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Day release at Middlesbrough College
- On and off-the-job training
- Working towards completion of BUSINESS ADMINISTRATOR Level 3 apprenticeship standard
What is the expected career progression after this apprenticeship?
Depending on the circumstances of the business and upon completion of the apprenticeship programme, there could be a potential position of employment available.
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