Job Description
Brief overview of the role
Freers Askew Bunting Solicitors are looking for someone who has strong organisational skills and a passion for administration to join their busy law firm. In this role, you will be working towards providing professional, efficient, and proactive administration support within the firm, through on-the-job training and research.
What you’ll do at work
To work towards providing professional, efficient, and proactive administration support within the firm, through on the job training and research:
- Dealing with enquiries from clients via email and responding in a timely manner
- Provide administrative support to the departments in relation to the workload
- Undertake photocopying, scanning and formatting of documents
- Ensure client records/files are kept up to date and in accordance with our office policy
- Meet and greet clients visiting the office
- Work closely with the team in gaining experience
- Gather information to benefit your role and experience
- Monitor incoming telephone and visitor enquiries on behalf of the firm
- Diary management of meeting rooms
- Adhere to the Data Protection Act principles and always respect the confidentiality of data
- Maintain office systems
- Arrange and confirm appointments with clients and third parties
- Operate office equipment
- Assist with the closing of files
- General administrative duties as and when required
- Other reasonable duties as and when required – such as assisting with the work of other colleagues as required
Hours
Monday – Friday: 9.00am – 5.00pm (breaks to be confirmed).
35 hours a week
Your training plan
- Level 3 Business Administration Apprenticeship Standard at Stockton Riverside College
- Functional Skills maths & English (if required)
More training information
- This apprenticeship will be all on the job with the employer, you won’t need to attend college
GCSE or equivalent in:
- English (grade A*-C/9-4)
- Maths (grade A*-C/9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Team working
- Telephone skills
- Microsoft Office skills
- Able to take instructions
- Professionalism
- Customer focus
- Able to work under pressure
- Time management
After this apprenticeship
- An opportunity for a full-time position at the end of the apprenticeship
About this company
Freers Askew Bunting Solicitors have over 70 years’ experience, with long established foundations in the Tees Valley and North Yorkshire area. We’re a firm that has a sensible and common-sense approach to the legal services that we offer. At Freers Askew Bunting Solicitors, we pride ourselves in blending traditional values with modern efficiency and sound legal advice, to provide high quality legal services.
https://fabsolicitors.co.uk/ (opens in new tab)
Where you’ll work
Hub 1, The Innovation Centre
Venture Court
Queens Meadow Business Park
Hartlepool
TS25 5TG