Administration Assistant Apprentice

Closing Date: 16/04/2023
Contract Contract
Working Hours Full Time
Locations Middlesbrough, Stockton-on-Tees
Salary £4.81 per hour for the first year
Company Education Training Collective

Job Description

Brief overview of the role

MP Plant Training are looking for an apprentice to assist with the paperwork for their training as well as booking customers in for their courses. The ideal candidate will be able to use their own initiative and have excellent customer service skills. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 3 qualification.

What will the apprentice be doing?

In this role you will be completing all required tasks surrounding the training that the company offers, some of which include:

  • Scanning test paperwork and saving it in the database.
  • Replying to emails from customers and responding to any enquiries they may have.
  • Booking in training and confirming with the client.
  • Managing a busy diary system.
  • Using Microsoft Office applications.
  • Organising post logs and arranging the post to be sent out.
  • Printing and organising the training packs for the instructors.
  • Data input, filing and photocopying.
  • Answering phone calls and passing them to the appropriate department.
  • Archiving and updating files both digitally and paper-based.
  • Assisting colleagues when needed.
  • General admin duties.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration at Stockton Riverside College.
  • Functional skills maths & English, if required.

What is the expected career progression after this apprenticeship?

An opportunity for a full-time position at the end of the apprenticeship.

Working week

37.50 Hours, Monday to Friday, 8:30am – 4:30pm.

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Time management, Able to follow instructions, Able to manage workload, Willing to learn, Reliable


GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired




Malleable Way


TS18 2QX

Apply Now!

Related Jobs