Office Administrator Apprentice

Closing Date: 16/04/2023
Contract Contract
Working Hours Full Time
Locations Middlesbrough, Stockton-on-Tees
Salary £4.81 per hour for the first year
Company Education Training Collective

Job Description

Brief overview of the role

Reporting to the Office Manager of both JMAC Scaffolding and JMAC Safety Systems this position is a pivotal role, operating as the key point of contact for external customers and internal business managers. The ideal candidate will enjoy working in a fast-paced environment, have a strong eye for detail and have great customer service skills.

What will the apprentice be doing?

Duties and responsibilities


  • Booking in jobs and allocating to contracts managers
  • Chasing company formal legal documents i.e. handover/dismantle certificates

Management Support

  • To support the contracts managers and operational teams on a daily basis
  • Work closely with the operations and office supervisors and Management team
  • Schedule and coordinate meetings, appointments and travel arrangements for managers and directors

System maintenance

  • Maintain various operational systems
  • Data input and reporting
  • Use your initiative to identify improvements in existing systems and processes
  • Work as part of project teams to successfully implement new systems

Administrative duties

  • Resolve administrative problems and enquiries
  • Prepare written responses to enquiries
  • Prepare agendas for meetings and prepare schedules
  • Record, compile, transcribe and distribute minutes of meetings
  • Clerical duties including photocopying and mailing
  • Maintain electronic and hard copy filing system
  • Retrieve documents from filing system
  • Maintain office supply inventories
  • Co-ordinate maintenance of office equipment
  • Open, sort and distribute incoming correspondence
  • Ad-hoc administration duties across various departments when required


  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Handle requests for information, data and reports

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration at Stockton Riverside College.
  • Functional skills Maths & English, if required.

What is the expected career progression after this apprenticeship?

This role leads to the opportunity to progress within the company.

Working week

37.50 Hours, Monday to Friday, 08:30 to 16:30 (half-hour lunch).

Desired skills and personal qualities

Communication skills, Customer care skills, Problem-solving skills, Administrative skills, Team working, Accurate, Strong reporting skills, positive outlook, Willingness to learn, Determined


GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired




J Mac House Portrack Grange Road

Stockton On Tees

TS18 2PH

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