CDDS Ward Housekeeper

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Closing Date: 18/08/2022
Contract Permanent
Working Hours Part Time
Location Darlington
Salary £9.50 Per Hour
Company NHS Jobs

Job Description

An excellent opportunity has arisen for an enthusiastic, self-motivated and committed individual to influence and contribute as part of the award winning Catering Services at Darlington Memorial Hospital. The successful applicant will be working at ward level for the provision of beverages and meal services to patients within Darlington Memorial Hospital. Successful applicants will be expected to display their ability to operate in a very bust environment whilst maintaining excellent levels of customer service and the ability to ensure that all patients are receiving good nutritional food.

The successful applicant will have :

• Previous catering experience in a fast paced environment

• Sound knowledge of food hygiene regulations

• Demonstrate a can do attitude

• Excellent communication and customer care skills

• Level 2 Certificate in Food Hygiene

Main duties of the job

•To work under the direction of the Food Services Manager in the reheating of nutritious and appetizing meals for all patients, to the highest possible standards – nutritional, temperature, quality, presentation, hygiene and safety

•To be involved in the electronic patient meal ordering

•Ensure high standards of food service, reheating of food and ensuring quality control process throughout.

•To ensure temperature monitoring and recording of all reheating of food in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

•Assist with receipt, quality assurance and stock control of goods received from the Central Production Unit (CPU). Correct storage and security of goods, adhering to stock rotation practices in accordance with kitchen HACCP.

•Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Food Service Supervisors to ensure that any remedial work is carried out.

•To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

About us

CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A Competitive salary
  • Excellent Performance Related Bonus Scheme
  • Access to a pension scheme – National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
  • Night Shift Working Allowances (where appropriate)
  • Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an ‘as and when’ basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.

Job description

Job responsibilities

•To support and assist the Food Services Supervisor and Food Service Manager in the provision of a highly professional catering service at Darlington Memorial Hospital and to ensure that high quality standards are met at all times

•To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service

•To ensure that food safety and allergen regulations are adhered to at all times.

•Provide and maintain a highly customer focused service to all users

•Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient catering.

•Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

•Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

•Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Person Specification

Qualifications

Essential

  • Level 2 Certificate in Food Hygiene (E)

Desirable

  • COSHH (D)

Experience

Essential

  • Committed to quality customer care/delivering excellent customer service.(E)

Desirable

  • Experience of working within a hospital or care environment(D)

Special Requirements

Essential

  • Ability to work shifts and weekends and have flexibility to needs of the service(E)

Desirable

  • Health and safety(D

Special Skills & Knowledge

Essential

  • Ability to follow clear instructions and feedback to senior staff (E)

Desirable

  • Customer care experience(D)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

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