School Administrator Apprentice

Closing Date: 24/03/2024
Working Hours Full Time
Locations Middlesbrough, Redcar & Cleveland
Salary £5.28 per hour for the first year
Company Education Training Collective

Job Description

Brief overview of the role

At Errington Primary School, we are seeking to appoint a friendly, enthusiastic Apprentice Administrator to work within the school office to assist with the day to day running of the administration function. You will need to be organised, have good communication skills and a good level of IT competency, as well as being willing to learn new skills.

What you will do in your working day

Reception duties:

To provide a high quality, excellent and responsive service to visitors, staff and students in reception including:

  • To provide a welcoming and professional presence for all visitors to the school
  • To ensure that telephone calls to the school are handled professionally, efficiently, and accurately
  • To ensure that external telephone calls to parents and other outside agencies, are executed professionally, efficiently, and accurately
  • To deal with incoming emails and face to face enquiries
  • To manage incoming and outgoing post effectively
  • Meeting and greeting visitors and efficiently signing them in and out of the school Entry-Sign system, adhering to safeguarding protocol
  • Informing staff that visitors have arrived
  • Ensuring that room bookings and meetings are recorded efficiently

Administration Duties:

  • To provide an efficient and effective administration support function to all staff within the school
  • To maintain manual and computerised records/management information systems (SIMS, CPOMS), and to file/store data and information in line with GDPR procedures
  • To contact parents/carers to establish the reasons for pupil absence
  • To accurately maintain the shared calendar and update the school information
  • To update the school webpage with letters/newsletters/pictures/information as provided by the Head Teacher
  • Organise parent mail and send letters and text each week
  • Producing documents to school standards including letters, handouts, leaflets, booklets, spreadsheets, presentations, image editing (e.g. photos) etc.
    Administering and processing enquiries, referrals, and other requests in line with procedures

Other Duties:

  • To assist with first aid duties
  • Ensure that all duties and responsibilities are discharged in accordance with Health and Safety and Safeguarding procedures
  • To ensure confidentiality is maintained at all times
  • Participate in training and other learning activities and performance management as required

The training you will be getting

  • Level 3 Business Administration Apprenticeship Standard at Redcar & Cleveland College
  • Functional skills maths & English, if required

What to expect at the end of your apprenticeship

  • An opportunity for a full-time position at the end of the apprenticeship

Working week

37 hours, Monday to Friday, hours to be confirmed.

Desired skills and personal qualities

Communication skills, Customer care skills, Ability to engage & persuade, Energetic, Enthusiastic, Resilient, Caring but firm approach, Good Office software skills, Able to work under pressure, Able to work independently, Flexible


GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired

Things to consider

To hold, or be willing to work towards, a first aid qualification.


Errington Primary School


Windy Hill Lane



TS11 7BL

Apply Now!

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