Customer Service Apprenticeship

Closing Date: 15/10/2023
Contract Contract
Job Role Apprenticeships
Working Hours Full Time
Location Darlington
Salary £10,158.72
Company INTRAHEALTH LIMITED (Darlington)

Job Description

What will the apprentice be doing?

  • Booking in patients’ appointments
  • Record and analyse patient records
  • Setting up perscription orders
  • Answering the telephone
  • Replying to emails

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Apprenticeship Standard Customer service practitioner Level 2 (GCSE)
  • Training will be given in the workplace and occur monthly
  • Functional Skills in maths and English, if required
  • Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship

What is the expected career progression after this apprenticeship?

  • Once qualified this could lead to a full-time position within the organisation
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