Therapeutic Support Worker Apprentice

Closing Date: 28/04/2024
Working Hours Full Time
Locations Hartlepool, Stockton-on-Tees
Salary TBC
Company Education Training Collective

Job Description

Brief overview of the role

Working predominantly with young children you will provide advice, assistance and support to young people. Attend to their practical, physical and emotional needs. Act as an appropriate role model and work closely with them to enable them to address their difficulties and achieve their optimum potential.

What you will do in your working day

Specific Duties and Responsibilities:

  • To maintain a high quality of care and support which meets the physical, emotional, intellectual, social, and cultural needs of children and young people within the care of NESTS. Working from the guidelines of all relevant legislation.
  • To provide a caring, supportive, and nurturing environment where children/young people can feel secure and free from harm.
  • Establishing positive relationships with young people and always offering them unconditional and positive regard.
  • Helping young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct.
  • Ensuring that each young person’s care plan is followed and amended as appropriate to reflect their changing needs.
  • Attending to practical matters in relation to childcare (cooking, cleaning, general maintenance around the home etc.).
  • To act as a key worker or co-worker for a young person to ensure that the young person’s care plans are up to date and that all their care needs are being met.
  • To provide a positive role model to be able to offer advice, guidance, and assistance where appropriate.
  • Establishing relationships which young people perceive to be positive, warm, and rewarding.
  • Providing advice, assistance, and support on a 1:1 basis to enable young people to address past and present difficulties.
  • Providing emotional support at times of difficulty or stress.
  • Providing support for young people in their education and extracurricular activities.
  • Being ambitious for young people, helping them achieve their goals and optimise their potential.
  • Keeping accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the line manager.
  • Empowering young people and facilitating their active involvement in the decision making about their lives and future.

To work as part of a team:

  • Being aware of the aims and objectives of the home and working
    collaboratively with colleagues to achieve them.
  • Attending team/staff meetings and making a positive contribution to them.
  • Actively contributing to the development of the team.
  • Being aware of childcare plans for all young people and providing support for colleagues by maintaining consistency in the execution of those plans.
  • Being familiar with all policies and procedures and adhering to them.

General Responsibilities:

  • Attending young people’s meetings and contributing to them.
  • Driving personal (driving license and own car essential) and company vehicle (current driving licence holders subject to procedures).
  • Receiving training appropriate to the role and maintaining an up to date training profile.
  • Responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies.

The training you will be getting

  • Level 4 Children, young people and families practitioner at Stockton Riverside College.
  • Functional Skills Maths & English, if required.

What to expect at the end of your apprenticeship

An opportunity for a full-time position at the end of the apprenticeship.

Working week

37 Hours, Monday to Sunday, hours to be confirmed.

Desired skills and personal qualities

Communication skills, Customer care skills, Team working, Initiative, Patience, Time management, Able to work under pressure, Keen and punctual, Confidentiality, Committed, Able to follow instructions


GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired
Other Driving licence (Grade Pass) Essential

Things to consider

A driving licence and owning a vehicle is essential to this role as you will need to travel during the work day. As you will need to drive the company vehicle you will need to be at least 25 to apply.






TS25 5RE

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