Force Control Room Trainer (Ref 22-156)

Closing Date: 10/10/2022
Contract Permanent
Job Role Public Services
Working Hours Full Time
Location Redcar & Cleveland
Salary £27,432 - £32,394
Company Cleveland Police

Job Description

Post: Force Control Room (FCR) Trainer

Salary: Scale 6 / SO 1 – £27,432 – £32,394

Hours: 37 hours per week

Contract Type: Permanent

Location: Kirkleatham, Redcar


Applications are invited for the post of Force Control Room (FCR) Trainer based at Kirkleatham, Redcar.


This is an exciting opportunity to be part of a small and dedicated training team which provides high quality training for the Force’s Control Room.  You will be responsible in all aspects from the design and development of the training to the delivery.


We are seeking candidates who are passionate about training and enabling staff to reach their potential.  The role is varied, and you will be responsible for numerous areas such as initial student training for new joiners into Force Control Room, as well as identifying training goals for existing staff members, alongside updating training in line with new policy and legislation.


You will need to be an effective communicator, possess experience from a contact centre environment and be able to demonstrate up to date knowledge on relevant legislation.


It would be advantageous if applicants also had experience of training needs analysis and course design as well as holding a level 3 certificate in Learning and Development.


Please click here for the job description.


If you would like to discuss the post in further detail please contact Adam Jackman, FCR Training Manager, on


Please click here to view further information and benefits on working for Cleveland Police.


If you are interested in applying for this role please progress your application via the link.  Application forms should be completed no later than 23:55 on the specified closing date.


Cleveland Police is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. All appointments will be made on merit.


Apply Now!

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