To support the delivery of strategic marketing and communications activity across the Group, promoting the Tees Valley as a place to invest, visit, live, and work.

Competency Framework

General Competencies (All Staff)

• We do what we say we will.
• We do it when we say we will.
• We aim for excellence.
• We keep people informed.
• We strive to learn and develop.
• We give and receive constructive feedback and act on it.

Leadership & Direction (Officer)

• Recognises what they have to do to achieve the vision within their area of work.
• Communicates clearly about what outcomes will be achieved.
• Delivers project or programme tasks diligently to achieve identified value-added activities and outputs.
• Understands the contribution they make to corporate and service objectives through delivery.
• Identifies issues, suggests solutions, and ensures appropriate escalation to achieve resolution.
• Brings ideas, suggestions, and solutions to improve delivery based on practical experience.

Communication & Influence (Officer)

• Communicates with colleagues across functional areas to ensure a joined-up approach to service delivery.
• Identifies and articulates task-level and delivery issues to managers.
• Listens carefully to understand others’ views.
• Understands factors that may affect delivery and identifies necessary adaptations for continued success.
• Thinks beyond immediate tasks to identify efficiencies and streamlined approaches.
• Communicates regularly with assistants regarding task progress.

Experience & Technical (Officer)

• Supports the organisation on a day-to-day basis through defined projects and programmes.
• Possesses most of the technical knowledge and skills required to undertake day-to-day responsibilities and can independently source additional expertise when necessary.
• Manages day-to-day relationships with colleagues within their field.
• Is responsible for the day-to-day output of work.
• Supports and manages more junior officers within projects and programmes.

Responsibility & Accountability (Officer)

• Has operational responsibility and accountability to a Senior Manager or Manager for delegated areas of responsibility.
• Takes personal ownership of challenges and issues through to resolution.

Duties & Responsibilities

1. Support the delivery of an overarching marketing and communications strategy, alongside marketing campaigns across the Group, with clear KPIs, evaluation measures, activities, and budgets.
2. Develop, produce, and maintain a full range of marketing products and services, including direct marketing activities, literature, display materials, websites, and other promotional assets.
3. Maintain, improve, and develop digital platforms and content to engage online audiences and drive traffic while promoting opportunities across the Tees Valley.
4. Assist in the dissemination of clear marketing and communications activity.
5. Plan and deliver events from start to finish in line with requirements, target audiences, and objectives.
6. Work collaboratively with key stakeholders to develop relationships, deliver priorities, raise the profile of the region, and maximise exposure and impact, ensuring the Tees Valley Combined Authority Group remains a positive and active partner.
7. Maintain formal and informal networks across the Tees Valley Combined Authority Group and with the five local authorities to keep the Marketing and Communications Team informed of relevant activities.
8. Procure (where necessary) and manage market research projects to identify potential business growth sectors and evaluate the effectiveness of marketing activity in raising awareness.
9. Manage social media channels through scheduling software and content creation, working closely with colleagues across the organisation to ensure key messages are communicated effectively.
10. Deputise for the line manager when required.
11. Manage project budgets and ensure value for money.
12. Undertake any other duties deemed reasonable and necessary to fulfil the responsibilities of the role and undertake any required training.
13. Take reasonable care of your own health and safety and cooperate with management to ensure compliance with health and safety policies and legislative requirements.
14. Work flexibly and undertake other duties and responsibilities commensurate with the grade and nature of the post.
15. Ensure compliance with Corporate Governance procedures, procurement regulations, the Data Protection Act, and the Employee Code of Conduct.

ADDITIONAL INFORMATION

Applications should include a cover letter demonstrating alignment to; Competency Framework Leadership & Direction – Communication & Influence – Experience & Technical – Responsibility & Accountability Visions and Values Open > Collaborative > Empathetic > Focused