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Head of Projects and Change


Job Description

About the job


About HM Treasury:

HM Treasury is the government’s economic and finance ministry. We maintain control over public spending, we set the direction of the UK’s economic policy, and we work toward strong and sustainable economic growth which offers a better quality of life and opportunities for all.

Job description

About the Group

Corporate Centre Group
The Corporate Centre Group provides corporate systems, services, solutions and facilities to enable HM Treasury Group to deliver effectively and efficiently. It consists of Human Resources, Finance, Finance & HR Operations, IT and Facilities, Management Information, Correspondence and Information Rights, Commercial, Estates, Security, Information and records management and our work to establish a new office in Darlington. We provide a vast array of services and solutions that enable the Treasury Group and its partners to operate effectively.

About the Team

The Correspondence and Information Rights Team (CIRT) comprises the Correspondence and Enquiries Unit responsible for handling HM Treasury external correspondence and the Information Rights Unit responsible for HM Treasury’s handling of requests for information under the Freedom of Information (FOI) Act and Environmental Information Regulations. We provide the support and guidance to HM Treasury teams, ensuring that high-quality, timely replies are provided to correspondents.

Key Accountabilities

We want to make it easier to engage with our customers, and we’re embarked on an ambitious change programme to modernise Treasury’s correspondence and FOI processes. You’ll lead work to automate tasks that we’re currently doing manually in the correspondence and FOI lifecycle, alongside exploring how we can use artificial intelligence in our processes. You’ll also lead work – both in CIRT and across Treasury – to change how we handle correspondence and FOI request so we’re more streamlined and efficient.

This post is a senior role in CIRT. You’ll be part of the leadership team and help set the wider strategic direction of the unit. While you’ll have line management responsibility for two project managers and a data analyst, as we expand our team in Darlington, you’ll also provide pastoral support for new colleagues.

Key accountabilities:
1. Lead the delivery of CIRT’s change plans including completing stakeholder analysis, resistance analysis and management tactics, training and coaching plans, communications plans and benefits realisation.
2. Work with colleagues at all levels – particularly within CIRT – to engage and support them through the changes and proactively identify learning and development activities to help implement and embed change.
3. Lead the development of clear, high quality communications products using a variety of channels and styles.
4. Define business benefits, identifying measures and benefits owners to ensure they are successfully sponsored, tracked and realised.
5. Perform and quality review change readiness assessments and input into go/no go decisions identifying and reporting risks and issues to senior managers.


Required Qualifications:

1. Prosci Change Management Practitioner or APM Change Practitioner qualification.

Required Behaviours, Experience and Technical Skills:

1. Ability to successfully lead and embed change and realise benefits. (Changing and improving).
2. Ability to set direction across multiple change projects and deliver outcomes to deadlines. (Delivering at Pace).
3. Ability to use excellent communication skills to manage difficult or resistant stakeholders. (Communicating and influencing).

The lead criteria is: Ability to successfully lead and embed change and realise benefits. (Changing and improving).

If we receive a large number of applications, applications will be assessed against this criteria alone first. They will then be assessed against the other criteria if they have met the minimum score on the lead criteria.

Closing Date: 8 August 2021
Sift: w/c 9 August 2021
Interviews: w/c 23 August 2021

– At HM Treasury, to maximise diversity and inclusion within our workforce, we operate a fair, open and anonymised recruitment process. This means that the sift panel will only be able to assess you on the written evidence supplied in your application answers. They will not have access to any personal information, or employment history.
– When completing your application form, please link the behaviour being assessed, to the criteria detailed beside it in the “sift criteria” section of this job description. This will give you the best chance in providing the evidence that the panel are looking to assess.
– Please use the STAR (Situation, Task, Action, Result) approach when writing your application answers and focus on one example which demonstrates how you impacted.
– Applications are not reviewed until the closing date has passed. You will be notified of the outcome of your application as soon as the recruitment panel have reviewed all candidates’ entries.


Prosci Change Management Practitioner or APM Change Practitioner qualification.


We’ll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Delivering at Pace
  • Communicating and Influencing
  • Seeing the Big Picture
  • Leadership
  • Working Together
  • Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

  • Changing and Improving
  • Delivering at Pace
  • Communicating and Influencing


Flexible working arrangements:

HM Treasury views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including; working from home, compressed hours and job sharing. Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month, providing you work enough hours to meet business need.

We also offer a generous maternity/ paternity and adoption leave package.

At HM Treasury we have an incredibly broad remit; our work touches every citizen of the country. So, it’s important our employees come from the widest possible range of backgrounds, bringing us the widest possible range of perspectives and ways of thinking. We are committed to ensuring that all staff are able to realise their potential and achieve a healthy work-life balance.


• 25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the Queen’s birthday (unless you have a legacy arrangement as an existing Civil Servant)
• Flexible working patterns (part-time, job-share, condensed hours)
• Access to a generous Defined Benefit pension scheme with employer contributions.
• Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room
• Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving
• Access to a retail discounts and cashback site
• A Rental Deposit Advance Scheme to help meet the total costs of deposits for privately rented homes
• A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT* network, faith and belief network)

Closing Date: 08/08/2021
Location Darlington
Contract Permanent
Working Hours Full Time
Salary £49,500 - £61,498
Apply Now!

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