Investment Environment Senior Skills Manager

Department for International Trade Logo
Closing Date: 30/11/2022
Contract Permanent
Working Hours Flexible, Full Time, Part Time
Location Darlington
Salary £47,981 - £56,396
Company Department for International Trade

Job Description

Job summary

DIT is the department responsible for bringing together policy, promotion and financial expertise to break down barriers to trade and investment and help businesses succeed.

This role sits within DIT’s Investment Strategy and Operations Directorate which is responsible for supporting foreign direct investment into the UK. This is an exciting opportunity to join a dynamic and fast-paced environment as you join the fun and friendly Investment Environment Team (InvEnt)

You will be at the centre of work to promote the UK’s competitive advantage while developing a varied range of skills within the role to help you deliver with impact. These skills will range from problem solving complex business challenges, to engaging across Whitehall on the development of Government policy, to upskilling colleagues across DIT networks in the UK and Overseas.

As a Skills Senior Manager you will be part of a small expert team who’s overarching objective is to deliver economic growth to all nations and regions throughout the UK by attracting and retaining inward investment.

This role focuses on the UK’s Skills offer and to Investors. This is a varied role where you will have three key delivery areas:

  • Providing one-to-one expert investor support by becoming a skills expert and using your knowledge to resolve complex investor challenges and give guidance.
  • Delivering targeted capability building to address gaps in the knowledge of the network and leading on timely communications to ensure the network is kept up to date on policy changes.
  • Advocate across Whitehall for policy change to remove barriers to investment and to continue to ensure the UK remains an attractive destination for inward investment.

This is a wide-ranging role where you will get to develop new skills and build on existing ones to increase investment opportunities and shape the wider Government policies investors will operate under. You will have a unique opportunity to engage directly with international investors and stakeholders of all levels of seniority as well as the global DIT network, DfE, DIT sector specialists, and the Private Offices of our senior leadership and Ministers.

You will also be expected to support to the wider team and directorate to deliver some discrete projects.

Supported by the Grade 6, there will also be opportunities for the Grade 7 to lead cross-InvEnt priorities and projects. In addition to this you will also manage an SEO and an HEO and define priorities in your area.Occasions for speaking at internal training or induction sessions on behalf of the team, may also occur.

Job description

The candidate will be required to:

  • Become an expert/maintain their expertise in the UK’s Skills policies and processes.
  • Resolve complex investor issues on the UK’s Skills and Innovation policies and manage casework allocation across the team to ensure a focus on high impact intervention.
  • Manage an SEO and HEO and support them to deliver.
  • Manage and analyse business intelligence identified through this investor engagement to create an evidence base for the team to inform cross Whitehall engagement on key policy issues.
  • Proactively engage with external stakeholders who have an interest in skills to gather intelligence and develop a network.
  • Take responsibility for delivering long and short-term projects and requests such as ministerial briefings, gathering and analysing business intelligence on specific areas of skills policy, responding to Government write rounds, and creating factsheets.
  • Deliver tailored communications to our internal network, such as timely policy updates, webinars, and newsletters, in a targeted and strategic way which measures impact, and is consistent with wider HMG policies and priorities.
  • Build and maintain strong and collaborative relationships across Whitehall, especially with relevant parts of DfE, to support both investor facing and policy work.
  • Create training presentations and support delivery of opportunities to promote the Skills and Innovation Services at events, both internally across DIT and externally to stakeholders.

The role will be based in either Darlington or London. You will be asked to express a location preference during the application process.

Please be aware that this role can only be worked from within the UK and not overseas.

Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

Most DIT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in an office, on average. If your office location is London, you will be eligible to receive London salary.

DIT will cover travel costs/expenses to any office which is not your usual office location in line with departmental expenses policy. DIT will not cover commuting costs to your agreed office location.

Appointments will be made to candidates in merit order based on location preferences.

Person specification

Essential Criteria

  • Excellent customer service delivery and complex issue resolution in a timely, professional manner.
  • Strong communication skills – written and oral – for private and public sector audiences, at all levels of seniority.
  • The ability to quickly understand complex information and distil this into clear, simple terms.
  • Management experience.

Desirable Criteria

  • Understanding the needs of business.
  • Experience of working on FDI, building relationships across Whitehall, and managing teams would all be a distinct advantage.
  • An understanding of Whitehall processes.
  • Knowledge of the UK’s Skills policies or landscape.

Personal Attributes & Skills

You will have the opportunity to work as part of a virtual, international team supporting investors from around the world.

The candidate will have:

  • A commitment to excellent customer service and issue resolution.
  • Excellent communication and interpersonal skills.
  • The ability to influence others, establishing collaborative relationships with a wide range of stakeholders.
  • Strong organisational skills with a methodical approach.
  • To use their own initiative.
  • To prioritise their workload in a fast paced and high performing team.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Communicating and Influencing
  • Working Together
  • Developing Self and Others
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