Baltic Apprenticeships Logo
Closing Date: 30/11/2022
Contract Permanent
Job Role Education
Working Hours Full Time
Locations Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland, Stockton-on-Tees
Salary £30,000
Company Baltic Apprenticeships

Job Description

Job Title: IT IQA

Department: Operations

Salary: Up to £30,000

Location: Head Office/Remote

DBS Check Required: No


Who We Are 

As a leading provider of apprenticeships within the IT, Tech, and Digital sector we are here to make a difference to every learner and inspire them to succeed. It’s why we exist, it drives everything we do. We have ambitious growth plans that include the continued innovation of our product, customer experience and increasing our capacity to create even more life changing opportunities; shaping the Tech & Digital talent of the future. To support us in achieving these aims and delivering our mission, we have a new opportunity for a IT IQA to join our team.

If our mission and this opportunity resonates with you, we want to hear from you!

What’s the job?

As a member of the IQA team, you will undertake the internal quality assurance activity of our assessment process in line with the company IQA Sampling Strategy and External Awarding Body requirements. You will identify and share best practice to ensure our Coaches meet and exceed the required standards of assessment. This is an incredibly exciting opportunity for a passionate individual to help guide the success of our learners.

Role Responsibilities (include but not limited to):

  • Maintain quality monitoring in line with company processes including sampling schedule and moderation requirements
  • Ensure effective communication through regular contact with Head Of, Programme Managers/Software Development Coaches and efficient cascading of information including standardisation
  • Support in the achievement of timely achievers targets and objectives, by ensuring you meet and achieve all milestones and SLAs
  • Support Coaches to achieve their full potential
  • Identify appropriate development areas and make Programme Managers aware of findings to allow training to be developed and delivered to meet the needs of the business
  • Pull the required data and reports to monitor team performance and risks across the routeway
  • Utilise data intelligence to form a developmental action plans
  • Liaise with your routeways EPAO to identify trends and collate benchmark data to compare Baltic’s EPA performance against the wider industry
  • Attend and participate in moderation meetings with the IQA team as required
  • To undertake all aspects of the post in accordance with the companies Equal Opportunities policy
  • To comply with the company’s Data Protection and GDPR policy in relation to collection, use, storage and disposal of personal or sensitive data
  • To maintain and update own knowledge, skills and occupational competence as required by the awarding body
  • To support the promotion and growth of apprenticeships throughout the programmes


Essential Skills and Experience:     

  • Hold a relevant teaching qualification
  • A proven track record of relevant experience of assessing in the digital arena
  • A passion for training/coaching
  • Strong organisation and time management skills
  • An ability to communicate clearly in written and verbal form
  • An ability to encourage and motivate people
  • A methodical approach to work, and excellent attention to detail
  • Excellent presentation and proof reading skills
  • Understands and shares in our vision, mission and core purpose
  • Open, honest and transparent communicator


Desirable Skills and Experience:

  • Knowledge and passion for the IT, Tech and Digital sector
  • A proven track record of relevant experience of IQA in the digital arena
  • Hold a relevant Assessment Award (A1, TAQA)
  • Hold a relevant IQA Award (V1, TAQA)
  • Hold vendor exams in the relevant discipline


How to apply:

If this sounds like the perfect role for you, and you are ready to join our #ChangingFutures mission, submit your CV and Covering Letter using the ‘Apply Now’ button below.

At Baltic Apprenticeships, we champion the alternative and are committed to diversity and inclusion. As an equal opportunities employer, we welcome applications from everyone regardless of age, ancestry, belief, colour, disability, gender expression, gender identity, marital status, nationality, neurodivergence,  race, religion, sex, sexual orientation, or socio-economic status. Whether you’re starting out in your career, switching to a new one, or bring years of sector-specific experience with you, you can become a changemaker and find your people at Baltic.

All applications and candidate data will be used, stored, retained and confidentially deleted in accordance with our Employee Privacy Policy.

Apply Now!

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