Level 2 Customer Service Apprenticeship – STOCKTON SPECSAVERS

SPECSAVERS OPTICAL SUPERSTORES LIMITED Logo
Closing Date: 10/10/2022
Contract Contract
Job Role Apprenticeships
Working Hours Full Time
Location Stockton-on-Tees
Salary ANNUAL WAGE - £10,075.00
Company SPECSAVERS OPTICAL SUPERSTORES LIMITED

Job Description

Become an apprentice in our store and you’ll have everything you need to truly realise your potential – with experience in a full-time role and the support of a global brand, all whilst earning a real wage. Giving customers top-notch advice.

What will the apprentice be doing?

  • Giving customers top-notch advice
  • Giving customers a warm welcome to the store
  • Dealing with orders
  • Efficiently answer telephone calls to the store
  • Advising customers their hearing aids/glasses are ready or delayed as appropriate

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner Apprenticeship Standard

What is the expected career progression after this apprenticeship?

At the end of your apprenticeship, you’ll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

Desired skills and personal qualities

Communication skills, Organisation skills, Administrative skills, Team working

Qualifications

GCSE or equivalent Maths (Grade 9-3 (A*-D)) Desired

Things to consider

Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.
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