Level 2 Vehicle parts apprentice

VERTU MOTORS PLC Logo
Closing Date: 31/10/2022
Contract Contract
Job Role Apprenticeships
Working Hours Full Time
Location Hartlepool
Salary ANNUAL WAGE - £10,004.80
Company VERTU MOTORS PLC

Job Description

A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership Future prospects are endless By having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in.

Working in a service department, the Apprentice will train in a number of areas including improving customer relations, monitoring and dealing with customer problems. Level 2 Apprenticeship.

What will the apprentice be doing?

  • Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department
  • The Apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations

The apprentice’s role will include the following:

  • Dealing with customers both face to face and by telephone
  • To process and solve customer service complaints
  • Look to promote continuous improvement in customer service

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full training will be provided
  • Good communication skills both verbal and written
  • Training will be completed in House
  • A skills coach will visit every 28 days to update training
  • You will achieve a Level 2 customer service qualification

What is the expected career progression after this apprenticeship?

  • A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership as a parts advisor
  • Future prospects are endless
  • By having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in

Desired skills and personal qualities

No skills required

Qualifications

GCSE or equivalent English and Maths (Grade 4+) Essential
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