Logistics Administrator

Closing Date: 28/08/2022
Contract Contract
Working Hours Full Time
Locations Middlesbrough, Redcar & Cleveland, Stockton-on-Tees
Salary £9,254 per year rising to £11,000 after 6 months
Company Education Training Collective

Job Description

Brief overview of the role

Bulk Tainer – Support customer service team in all areas including administration, order input and cost recovery. Development role to advance skills and knowledge in the customer service area.

Vacancy description

Health And Safety

  • Responsible for one’s own, co-workers and stakeholder’s health and safety.


  • Compile and produce any customer requested reports, such as OTIF, extra cost reports etc. within the time frame required. Provide support to the customer service team in preparation and handling of all necessary documentation such as bills of lading, delivery notes, job instructions etc.
  • Request and communicate costs and rates where applicable and provide schedule information.
  • Any other admin tasks deemed necessary by the General Manager.

Cost Recovery

  • Through the kickback report and review of the jobs after completion and with the guidance of the customer service team – review, advise the customer and recharge all applicable additional costs.

Service Delivery

  • With input from the customer service team, handle customer order requests and provide accurate and timely information about services, lead times and costs.
  • Ensure key events of the transports are communicated immediately such as load and delivery confirmations.
  • Through the creation of an order, ensure all the required details are captured in the system and communicate key requirements to other internal departments to ensure all customer requests are met.

Invoice Processing

  • Provide support to other administration teams in processing supplier invoices as and when required.

Working week

  • 40 Hours, Monday to Friday, hours to be confirmed

Desired skills

  • Reasonable level of maths and English
  • Competent in the use of I.T. system, outlook, excel etc.
  • Some geographical knowledge
  • Communicate with various departments to achieve common goals
  • Previous roles in customer service or within logistics industry

Personal qualities

  • Calm under pressure
  • Excellent team player demonstrating loyalty and commitment to the organisation and team members
  • An ability to work well under pressure
  • Consistently accurate and a keen eye for detail
  • Experience of managing a range of tasks in a prioritised structure

Desired qualifications

  • GCSE Maths & English A*-C/9-4 or equivalent

Future prospects

An opportunity for a full time position at the end of the apprenticeship.

Things to consider

  • They pay slightly above the going rate at £9,000 per annum and £11,000 after successfully completing a 6 month probation period.
  • You will need to be able to reliably get to the location, please check before applying.

Training to be provided

  • Level 2 Supply Chain Operator
  • Functional skills Maths & English, if required
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