Principal Network Support Engineer (Ref 23-007)

Closing Date: 14/02/2023
Contract Permanent
Job Role Public Services
Working Hours Full Time
Location Stockton-on-Tees
Salary £36,177 - £39,942
Company Cleveland Police

Job Description

Post: Principal Network Support Engineer

Salary: PO 2 / 3 – £36,177 – £39,942 (Plus on call and stand by allowances equating to approx.£3,700 per annum)

Hours: 37 hours per week

Contract Type: Permanent

Location: St Marks House, Thornaby, Stockton-on-Tees


The Policing Vision 2025 states that, “By 2025 digital policing will make it easier and more consistent for the public to make digital contact, improve our use of digital intelligence and evidence and ensure we can transfer all material in a digital format to the criminal justice system.”


At Cleveland Police we are committed to providing the information technology needed to deliver the vision, from investigations, to supporting the public, and interacting with the Justice sector and other agency partners. A variety of digital channels will allow the public to communicate with us in new ways, to report crime and to carry out routine transactions.


To support this vision we are inviting applications for an exciting opportunity to work for Cleveland Police as a Principal Network Support Engineer.


You will take a lead role in the design, configuration, build and testing of new network and telephony services, which will also include LAN / WAN and Unified Comms platforms.  Knowledge and expertise in this area is vital as you will be the lead engineer representing the Network and Telecoms team, and also deputise for the Team Manager when required.  We are looking for candidates to demonstrate their commitment and focus on providing efficient and effective ICT services ensuring best practice frameworks are followed.


You will be educated to HNC or degree level, or possess equivalent ICT experience.  An understanding of the ITIL principles and standards for Service Delivery and Support is required also.  In addition to this we are also looking for candidates who are Cisco Certified Network Associates / Professionals.  You must be able to demonstrate experience of working within Telecoms voice and data networking.  This is a busy role in a large and complex organisation so you will need to be adept at working in such an environment, making sound decisions, actively seeking solutions to problems, working with a range of departments and partner organisations.


For further information on the role please click here to view the job description.


To discuss the role further please contact Lee Scott on 07733005436.


The successful post holder will have access to competitive employee benefits including the opportunity to join the Local Government Pension Scheme which offers a secure and flexible way to access a pension based on career average earnings, further details of which can be found here

A range of other benefits include flexibility in terms of start and finish times as part of our flexi time policy which promotes work-life balance. Access to a discount scheme for emergency services staff is also available.

Please click here to view further information and benefits on working for Cleveland Police.


The increasing pace of change in our increasingly digital society means that the role of ICT in the success of Cleveland Police will only increase over time. Technology plays an increasingly important role in the delivery of services and information in this digital age. Society today has an expectation that service providers will have digital channels available that allow them to communicate quickly and efficiently, and in the manner users are accustomed to experiencing. Police Staff, Officers, the business community and the public increasingly have this same expectation when they engage with the Police.


Cleveland Police aims to ensure that police staff and officers have the resources and technology to properly investigate crime, equipped with new tools and techniques and bring offenders to justice. Digital platforms will allow officers and staff more autonomy in the decisions they make, and drive efficiency using new technology to eliminate unnecessary paperwork, reduce bureaucracy and make it easier to interact with one another.


Cleveland Police will become increasingly mobile, using technology to allow its people to access information quickly, whenever and wherever they need it. Technology will support and empower officers to make faster decisions, because, at the point of contact, they will be supported by more accurate and timely information.

Join us at this exciting time to be involved in our digital transformation journey and help define and support the technology critical to meet the demands of modern policing in a dynamic and forward-looking organisation.


If you are interested in applying for this role please progress your application via the link.  Application forms should be completed no later than 23:55 on the specified closing date.


Cleveland Police is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. All appointments will be made on merit.

Apply Now!

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