Job Description
Our client is seeking a Service Administrator to support their busy service department by planning and scheduling engineers, obtaining supplier quotes, and managing key administrative processes.
This permanent full-time role is ideal for a detail-oriented individual with strong organisational skills and experience in service coordination or administration.
Key Responsibilities
- Plan and allocate work for a team of service engineers
- Act as a liaison between engineers, suppliers, and customers
- Maintain and update client service contracts and job documentation
- Track job budgets, flagging potential overruns to management
- Process warranty claims and assist in preparing risk assessments and method statements (RAMS)
- Ensure compliance with internal procedures and industry regulations
Skills & Experience Required
- Experience in service coordination or administration
- Industry experience in HVAC or engineering is preferred but not essential
- Strong IT proficiency (Microsoft Office, CLIK or similar service management software beneficial)
- Excellent attention to detail, initiative, and organisational skills
- Strong communication and interpersonal skills to coordinate effectively with engineers and suppliers
Why Join?
- Office-based role within a friendly, stable team
- Permanent opportunity providing stability
- 24 days holiday plus 8 statutory bank holidays
This is a fantastic opportunity for a proactive and organised individual looking to take ownership of a key administrator support role within a growing service team.
Apply Now!
